Demand Management

Demand Management

Serena Demand Management helps you continuously orchestrate, prioritize, and streamline changes to demand in a transparent, predictable, and practical process. As part of the Serena Orchestrated Application Delivery suite, Serena Demand Management builds on your existing technologies and processes to help you quickly prioritize and deliver more of the right features and applications, communicate changes more easily across the organization, and delight your business users.

Serena Demand Management provides IT organizations the following benefits:

End-to-end insight

Delight your business users by eliminating the "black hole" of requests. Serena Demand Management helps everyone understand and share the latest information with requests through the entire development lifecycle, including status details, changes, requirements definitions, and costs. To ensure that you're delivering what the business really needs, Serena also provides a flexible, collaborative, and auditable platform to clarify requirements with multiple stakeholders. And integration to financial systems ensures that you get more accurate cost estimates and detailed cost updates for all of your requests.

Smarter decisions faster

Start working faster and more predictably on the latest demand by collaborating on decisions, coordinating changes, and continuously streamlining the project approval process. Instead of spending months trying to coordinate an executive meeting, you can use Serena Demand Management to have everyone collaborate, prioritize requests, and staff projects as quickly as possible. And if requests, priorities, and market conditions change, you can keep everyone in the loop through automated notifications and approvals.

Just what's right

Eliminate demand anarchy with an adaptable, affordable, and user-friendly process that builds on your existing investments, instead of a rip-and-replace sledgehammer approach. You can implement cost-effective, bite-size process improvements that work with your existing tools.

• WMS Gaming
• Paramount Healthcare
• BYU

Solutions

• Overview
• Application Development & Delivery
  • Demand Management
  • Development Management
  • Release Management
  • Requirements Management
  • Agile Development
  • Change & Configuration Management
  • Issue & Defect Management
  • Project & Portfolio Management
• IT Service Management
• IT Request Management
• Dev + Ops Collaboration
• Embedded & Systems Development
• Mainframe
• US Federal